About Us

MEET OUR OFFICE STAFF

This is a handful of our staff and meant to give a brief insight to behind the scenes.

Sales Director
Responsible for controlling the direction of the company and its performance. Generates new business and gives approval of new projects. Ensures correct practises are being met. Has ultimate responsibility for the day to day running through to developing strategies for business development and growth.

Company Secretary/Financial Director
Works with all departments of the business to help plan and manage budgets. Collates information to provide analysis for historic, current and future planning. Hands on in general accounts and personnel.

Managing Director
Works closely with the other managers in the team expanding the business and promoting the company. Having worked previously in the service sector he recognises the importance of ‘getting it right’ first time and so strives to ensure that our level of service is always at its highest.

Technical Project Manager
Pete has spent 25 years within the air conditioning industry and has a wealth of experience. His technical ability and knowledge will help to generate and develop new business. He is also responsible for the smooth running of installation projects for clients including Boots and The Co-op.

Site Manager
Manages sites and operatives ensuring site standards are met. Liaises between clients/office/management and engineers.

Service Manager
Responsible for the service department, liaising with clients and working closely with our team of service engineers. Having spent 20 years in the air conditioning services trade Chris has vast industry knowledge and invaluable hands-on experience.

Office Supervisor
Coordinates smooth running of the office and over looks all departments of the business. Responsibilities include premises, IT, communications, website, staff training & courses. Staff welfare.

Project Coordinator
Liaises with clients on behalf of the directors. Provide quotations, follow ups, manuals and ordering of parts. Manages sub contractors and labour allocations. Manages the company vehicles ensuring services, MOT’s, warranties and breakdowns are kept up to date.

Service Coordinator
Accepts service calls/breakdowns by phone/email. Plans engineers’ diaries to location and priority of calls. Provides quotations to clients for completion of works. Orders parts and sees jobs through to satisfactory client completion.

Financial Coordinator
As well as working in the accounts department Alexandra is also responsible for all Cool Projects payroll

Office Pet
Works in all departments. Main roles include eating left over lunch, warming chairs and greeting guests.